Key Moments

Nick Kokonas Interview | The Tim Ferriss Show (Podcast)

Tim FerrissTim Ferriss
Howto & Style7 min read186 min video
Nov 16, 2018|32,794 views|182|6
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TL;DR

Nick Kokonas on asymmetric risk, radical transparency, entrepreneurship, and rethinking business models from trading to restaurants.

Key Insights

1

Embrace "asymmetric risk-taking": seek ventures with far more upside than downside, even if perceived as risky.

2

Challenge opacity and conventional wisdom: Question "why" things are done a certain way, especially in entrenched industries.

3

Prioritize transparency: Provide customers with full information, such as inventory or pricing, to build trust and improve efficiency.

4

Leverage data and analytics: Utilize tools like the "universal restaurant calculator" or Marimekko charts for informed decision-making and operational optimization.

5

Cultivate intellectual curiosity: Continuously learn, explore new ideas, and seek out individuals deeply committed to their crafts.

6

Self-publish for control and profit: By understanding publishing economics, entrepreneurs can retain creative control and significantly increase profit margins.

7

The “I don’t know” advantage: Admitting when you don’t have an answer can open doors to collaborative, innovative solutions.

8

Foster a culture of rigorous feedback and learning: Push team members to excel, even if it involves intense training or direct criticism, for continuous improvement.

THE PHILOSOPHY OF DECISION-MAKING AND ASYMMETRIC RISK

Nick Kokonas's journey from philosophy major to derivatives trader and innovative restaurateur is rooted in a unique approach to decision-making. He views every endeavor, from art to commerce, as a series of decisions, emphasizing an iterative process rather than fixed success or failure. This mindset was honed during his time as a derivatives trader, where he learned to embrace constant discomfort and a 48% chance of being wrong on any given decision, trusting that the overall pattern of choices would be correct. His philosophy background taught him succinct thinking, logical processing, and the ability to find parallels across diverse fields, which he considers an invaluable asset. He advocates for continually asking "why" to deconstruct entrenched systems and uncover hidden opportunities, drawing inspiration from thinkers like Bertrand Russell and Lucretius.

CHALLENGING OPAQUE MARKETS: LESSONS FROM TRADING

Kokonas entered derivatives trading by deliberately understating his academic achievements, recognizing the industry valued unique skills over traditional credentials. His mentor, Frank Cerino, taught him options theory from scratch, emphasizing rapid mental agility and discipline. The environment was intense, often likened to a gladiatorial arena, where traders underwent rigorous psychological training to handle high-stakes, instantaneous decisions. This experience instilled the ability to operate under extreme pressure, identifying asymmetric risks where potential upside vastly outweighed downside. Kokonas notes that a key mental model for successful investing is seeking situations where the upside is three to four times the downside, a principle he applies across all his ventures.

THE INCEPTION OF ALINEA: OBSERVING UNMET POTENTIAL

After burning out from trading in 2001, Kokonas felt a void. A transformative dining experience at Trio, featuring Chef Grant Achatz, sparked an idea. Achatz's artistic, intellectual, and emotional approach to food resonated deeply, standing in stark contrast to other restaurants. Kokonas observed Achatz's intense commitment and realized his potential was globally unparalleled, yet unrecognized. Their initial interactions involved Kokonas bringing Achatz philosophical and culinary books, fostering a relationship built on honest feedback and shared intellectual curiosity. This led to an unlikely partnership, driven by a mutual desire to challenge culinary norms and build the 'best restaurant in the world'.

RETHINKING RESTAURANT DESIGN AND THE "WHY" QUESTIONS

The creation of Alinea was characterized by a relentless pursuit of the "why" behind every restaurant convention. From rejecting white tablecloths because they concealed cheap tables to questioning the romance of candles, Kokonas and Achatz deconstructed the entire dining experience. This led to cascading design decisions, like custom glass chillers to prevent condensation rings on their high-quality black tables, and uniquely designed silverware holders. Their aim was to create an atmosphere that evoked emotional responses from the moment a diner entered, rather than simply providing sustenance. This radical transparency and questioning of norms defined not only the aesthetic but also the operational philosophy of Alinea.

FROM ARTISTIC VISION TO VIABLE BUSINESS: THE UNIVERSAL RESTAURANT CALCULATOR

Kokonas, despite lacking restaurant experience, was acutely aware of the high failure rate in the industry. To mitigate this, he developed a "universal restaurant calculator" – a back-of-the-envelope spreadsheet to model revenue, costs, and profit margins. By analyzing existing restaurants and making informed assumptions, he challenged the notion that a high-concept restaurant couldn’t be profitable. Alinea, built for $2.2 million, generated respectable returns in its first year, defying industry skepticism. This early success, combined with an unexpected Gourmet magazine award, solidified their venture's artistic and commercial potential, even amidst personal challenges like Grant Achatz's cancer diagnosis.

INNOVATING RESERVATIONS: THE BIRTH OF TOCK

Grant Achatz's cancer diagnosis pushed Kokonas to scrutinize Alinea's operational inefficiencies more intensely. He identified a significant problem in the traditional reservation system: the implicit dishonesty between restaurants and diners leading to high no-show rates (5-8% revenue loss) and poor hospitality. Inspired by behavioral economics, particularly the concept of "skin in the game," Kokonas envisioned a transactional system similar to event ticketing. He created Tock, a booking platform that allowed customers to pre-pay or place deposits, and introduced dynamic pricing based on demand (e.g., cheaper Tuesday 5 PM tables vs. Saturday 8 PM). This innovative approach, initially resisted by the industry, sold $562,000 in tickets in its first day, proving the validity of a transparent, commitment-based model.

SELF-PUBLISHING REVOLUTION: THE ALINEA AND AVIARY BOOKS

Kokonas extended his transparency and "why" questioning to the publishing industry. Traditional book deals offered low advances, required authors to subsidize production costs, and obscured sales data. He discovered that printing a high-quality cookbook cost significantly less than publishers claimed, and their business model often involved spreading risk across many titles, penalizing successful ones. For the Alinea book, Kokonas negotiated an unconventional deal with Ten Speed Press, retaining 73% of sales for books they sold directly, and creative control. This led to critical acclaim (James Beard Award) and sustained sales. For The Aviary book, they opted for self-publishing entirely, leveraging the expertise of procedural effects artist Allen Hemberger and his graphic designer wife. Their immersive blog documented the intricate process, further proving that quality, transparency, and direct-to-consumer sales could disrupt traditional publishing, achieving high revenue and creative fidelity.

THE MARIMEKKO CHART AND CONTINUOUS OPTIMIZATION

Beyond initial breakthroughs, Kokonas emphasizes continuous, incremental improvement. He brought in a CFO who introduced tools like Marimekko charts for visualizing and analyzing complex data, particularly food costs. Unlike traditional spreadsheet reports, the Marimekko chart offers a clear, visual representation of spending areas, enabling chefs to instantly identify cost-saving opportunities. This analytical rigor, combined with the underlying "why" approach, permeates all aspects of their business, from optimizing social media ROI to streamlining supply chains. The philosophy is to make a thousand small improvements over time, recognizing that even minor optimizations can drastically improve margins in a high-volume, low-margin industry.

HIRING FOR CURIOSITY AND MENTAL AGILITY

Kokonas views hiring as a challenging process, focusing on mutual self-selection rather than traditional interviews. He transparently outlines the demanding nature and high expectations of working for his organizations, aiming for candidates who are intellectually curious, adaptable, and willing to embrace continuous feedback. He tests for genuine interest, asking about favorite books to gauge intellectual curiosity or hidden passions (e.g., woodworking). Notably, his companies pay all interns and provide compensation for exploring "black boxes"—unsolved industry problems. This approach serves as an entrepreneurial filter, as most individuals who lack true drive will self-select out, leaving a highly motivated and capable team.

THE TRUFFLE EXCHANGE: A FUTURE BLACK BOX TO SOLVE

Kokonas continues to identify and challenge opaque markets. He cites the truffle industry as a prime example: a high-value, unregulated, and secretive market where prices, quality, and origin are often obscured. Similar to his experiences in finance and publishing, he perceives this lack of transparency as an opportunity to create a more efficient and equitable system. He sees this as a long-term "hobby" or entrepreneurial project, applying the same principles of investigation and disruption learned from past ventures to create a new, clear market. This ongoing pursuit of challenging the status quo embodies his philosophy of constant curiosity and the drive to improve inefficient systems.

Common Questions

Nick Kokonas believes in radical transparency in business and approaches decisions with a derivatives trading mindset, focusing on asymmetric risk-taking and information. He aims to make hundreds of small decisions daily, being comfortable with being wrong often, but right more often overall. This approach is heavily influenced by behavioral economics.

Topics

Mentioned in this video

People
Jerome Balmuth

Nick Kokonas's philosophy professor at Colgate University, who was a significant mentor and taught him how to think clearly and succinctly.

Alan Greenspan

Former Chairman of the Federal Reserve, whose 'irrational exuberance' speech was a formative moment for Nick Kokonas in his trading career.

Grant Achatz

The chef partner of Nick Kokonas at Alinea, known for his artistic and intellectual approach to cuisine. He overcame stage four cancer and is admired for his intense focus.

Elon Musk

CEO of SpaceX, mentioned as someone who has enough credibility that his ideas about digging tunnels with The Boring Company are taken seriously by engineers, even if they started as offhand comments.

Richard Thaler

A Nobel Prize-winning economist and friend of Nick Kokonas, known for his work in behavioral economics, which influences Kokonas's approach to decision-making and business.

Charlie Munger

Warren Buffett's investing partner, known for his wisdom, quoted by Tim Ferriss as saying that long-term advantage comes from 'consistently not stupid' instead of 'very intelligent.'

Eric Jeff

One of the bartenders at The Aviary's speakeasy, The Office, who worked with Nick Kokonas on a video promo for the Aviary Cocktail Book.

Bertrand Russell

A philosopher whose book 'The Problems of Philosophy' is recommended by Nick Kokonas for its digestible and powerful writing.

Thomas Keller

A famous chef and friend of Nick Kokonas, whose restaurant, The French Laundry, was used as a benchmark for financial modeling of Alinea.

Ruth Reichl

An unimpeachable food critic and great writer, who declared Alinea the best restaurant in America from Gourmet magazine, an early goal that surprised Kokonas.

Nick Kokonas

Polymath, co-owner and co-founder of Alinea Group of restaurants, founder and CEO of Tock Inc., and a successful derivatives trader and angel investor. Known for radical transparency and asymmetric risk-taking in business.

Frank Cerino

Nick Kokonas's first mentor in derivatives trading at Chicago Research and Trading, who taught him options theory from scratch.

Jim Hansen

A guide and dear friend of Nick Kokonas, who joined Kokonas's underfunded company after they left their previous trading firm.

Howard Marks

An investor who also brought up Nassim Nicholas Taleb's 'Fooled by Randomness' in a conversation with Tim Ferriss.

Jason Fried

A friend and investor in one of Nick Kokonas's businesses, whose approach to work-life balance and time management is contrasted with Kokonas's own.

Allen Hemberger

A procedural effects artist who worked at Weta Digital and Pixar, who became fascinated with the Alinea book, cooked his way through it, and ended up designing 'The Aviary Cocktail Book'.

Nassim Nicholas Taleb

Author of 'Fooled by Randomness' and 'Black Swan', whose work on risk and randomness influenced Nick Kokonas.

Martin Kastner

A genius designer who has been involved with Alinea for 15 years, building plateware and designing crucial elements for the restaurant's unique experience.

Aaron Weinsheimer

An editor at Ten Speed Press who made an unusual, flexible offer for the Alinea book, focusing on distribution and transparency rather than a traditional advance.

Laura Kastner

Credited along with Martin Kastner for winning the Communication Arts Award for the Alinea book.

Companies
Rackspace

A cloud computing company where the rudimentary booking system for Next restaurant was initially set up but experienced issues on launch day.

NeXT

A restaurant within the Alinea Group known for changing its menu and theme every four months, offering a 'time travel' dining experience.

OpenTable

A reservation system that Nick Kokonas criticized for its monopoly, lack of API access, and practice of selling customer data to competitors, leading him to build Tock.

Aviary

A bar in the Alinea Group, including a New York City location, known for its innovative cocktail experiences. Its self-published cocktail book is highly acclaimed.

Chicago Research and Trading

A trading firm where Nick Kokonas found his first mentor, Frank Cerino. It was founded by a philosophy major, a common trend among large trading firms.

SpaceX

Elon Musk's aerospace manufacturer and space transportation services company.

Industrial Light & Magic

A visual effects company where Sarah, Allen Hemberger's wife, worked as a graphics designer.

The Office

A speakeasy bar located below The Aviary, offering a different, focused cocktail experience.

Societe Generale

A large French multinational banking and financial services company, mentioned as a company where Nick Kokonas was offered a trading job.

Pixar Animation Studios

An animation studio where Allen Hemberger worked, considered one of the best places to work in the world.

Facebook

Social media platform where Nick Kokonas created a group for Next restaurant during its chaotic launch to communicate with customers and manage expectations.

Tock Inc.

A reservations and CRM system for restaurants, founded by Nick Kokonas. It has more than 2.5 million diners and clients in over 20 countries, praised for its transparency and yield management capabilities.

Ten Speed Press

A publishing house that offered a unique, transparent deal for the Alinea book, acting as a distributor and partner.

Alinea

A world-renowned restaurant, part of the Alinea Group, which has been named the best restaurant in America and globally. Its innovative approach inspired a section of Tim Ferriss's book, The 4-Hour Chef.

French Laundry

A renowned restaurant where Grant Achatz used to work, considered one of the greatest restaurants in American history, and a benchmark for Alinea's financial modeling.

Weta Digital

A visual effects company where Allen Hemberger worked on procedural effects for films like The Hobbit.

Roister

A restaurant that is part of the Alinea Group.

Alinea Group

A group of restaurants co-owned and co-founded by Nick Kokonas, including Alinea, Next, The Aviary, and Roister. Alinea has been named one of the best restaurants in the world.

Goldman Sachs

A large investment bank where Nick Kokonas interviewed for a trader position but declined due to restrictive employment contracts.

Artisan Press

A publishing house known for high-end cookbooks, initially considered by Grant Achatz due to their publication of The French Laundry Cookbook.

Books
Life on the Line

Grant Achatz's memoir, co-written by Nick Kokonas, which was released through a traditional book deal after a unique negotiation process.

The Hobbit

A film series where Allen Hemberger worked on procedural effects like hair and water.

The Tao of Seneca

An ebook series by Tim Ferriss, which utilized 99designs for illustrations. It is part of the multi-volume series.

Fooled by Randomness

A book by Nassim Nicholas Taleb, recommended by Nick Kokonas for developing a new lens on life and understanding how people incorrectly price outcomes.

The French Laundry Cookbook

A best-selling high-end cookbook published by Artisan Press, used as a model but also a source of comparison for the challenges of traditional publishing.

5 Morning Rituals eBook

A PDF ebook by Tim Ferriss which had its illustrations and layout updated using 99designs, offered as an incentive for his newsletter.

Black Swan

A book by Nassim Nicholas Taleb, mentioned as being preceded by 'Fooled by Randomness'.

Peregrinations of an Epicure

An old, out-of-print book that Nick Kokonas brought to Chef Grant Achatz, which described meals in emotional terms that resonated with Achatz's culinary approach.

The Problems of Philosophy

A book by Bertrand Russell, which Nick Kokonas loves for its plain language and exploration of fundamental philosophical questions.

The Alinea Project

A 400-page beautifully illustrated and written book by Allen Hemberger, documenting his journey of cooking through the entire Alinea cookbook.

The 4-Hour Body

A book by Tim Ferriss, which became a number one New York Times best seller. 99designs was used for its mock-ups and covers.

The 4-Hour Chef

A book written by Tim Ferriss, which dedicated an entire section to Alinea due to its innovative nature.

The Aviary Cocktail Book

Nick Kokonas's latest self-published effort, described as perhaps the most gorgeous book ever seen, which pre-sold nearly a million dollars in copies and challenges traditional cocktail book publishing norms.

The Swerve

A book mentioned by Nick Kokonas that reads like a murder mystery and is about the rediscovery of Lucretius's ancient text by a monk.

Poor Charlie's Almanac

A book mentioned by Tim Ferriss, associated with Charlie Munger, that is a collection of his insights.

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