Key Moments

Bozoma Saint John Interview | The Tim Ferriss Show (Podcast)

Tim FerrissTim Ferriss
Howto & Style4 min read105 min video
Jan 20, 2018|4,776 views|67|10
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TL;DR

Bozoma Saint John on resilience, career risks, grief, and leading with bold authenticity.

Key Insights

1

Embrace transformation and 'burning oneself in their own flame' to rise anew, drawing strength from past challenges.

2

Boldness and leadership are often cultivated through family influence and a mindset that views setbacks as opportunities for growth.

3

Authenticity is key; don't be afraid to be different and celebrate those distinctions, as it's a source of strength.

4

Taking calculated risks, even when underqualified, can lead to unexpected career opportunities and profound learning experiences.

5

Grief can be a profound teacher, leading to self-forgiveness and a deeper appreciation for love and life's precious moments.

6

Cultivate presence and empathy in interactions; how you make others feel is as important as what you say or do.

THE PHOENIX PSYCHOLOGY: RISING FROM THE ASHES

Bozoma Saint John's life is deeply shaped by the metaphor of the phoenix. Her pinned tweet on Nietzsche's quote, 'You must be ready to burn yourself in your own flame; how could you rise anew if you have not first become ashes?', encapsulates her philosophy. This stems from significant early life events, including a coup d'état in Ghana at age five, which forced her family to flee to the U.S. for political asylum. These experiences, though traumatic, instilled in her a resilience and an ability to view upheaval not as an end, but as a catalyst for a better beginning.

CULTIVATING BOLDNESS AND AUTHENTICITY

Originating from a family of bold individuals, Bozoma credits her parents' active and decisive lives as foundational. Her father's political involvement and her mother's unwavering commitment to cultural authenticity — for instance, refusing to make pizzas for guests and insisting on serving traditional dishes — instilled a strong sense of self. This upbringing fostered a fearlessness in pursuing leadership roles from a young age, like captaining cheerleading squads and running for student council, teaching her the value of trying, even if initial attempts don't yield victory.

THE ART OF THE PITCH AND CAREER CATALYSTS

Saint John's career trajectory is marked by an ability to seize opportunities, often by taking initiative and demonstrating potential beyond her formal qualifications. A pivotal moment occurred when she, an assistant answering phones at Spike Lee's advertising agency, provided extensive notes on his script for 'Bamboozled.' This bold move, though initially met with surprise, ultimately led to her permanent position. This experience reinforced her belief, echoed by entrepreneur Daymond John, that qualification isn't always a prerequisite for advancement; initiative often is.

NAVIGATING FAILURE AND UNEXPECTED TURNS

Her career path includes instances of apparent failure that proved to be crucial learning experiences. A brief stint in pharmaceutical advertising, chosen for its perceived difficulty, taught her she could handle challenging fields but also clarified her passion for consumer engagement and pop culture marketing. Similarly, her leadership role at Ashley Stewart, a fashion company, proved challenging due to her lack of specific industry knowledge, highlighting the importance of understanding the core business alongside marketing expertise. These 'failed' experiments ultimately refined her focus.

LOVE, LOSS, AND THE LESSONS OF GRIEF

The death of her husband, Peter, after a battle with cancer, was a profound turning point. They had separated before his diagnosis, making his passing a catalyst for deep self-forgiveness regarding lost time and unspoken words. This experience solidified not only her appreciation for profound love but also the critical importance of cherishing each day. Her grief transformed into a commitment to live life with 'fire,' to not take love for granted, and to actively learn from past regrets, a lesson she now applies to all her endeavors.

TRUSTING INTUITION AND SPEAKING YOUR TRUTH

Saint John advocates for trusting one's 'spirit' or inner voice over pro-and-con lists, which she believes often lead people to talk themselves out of good ideas or into bad ones. This approach, exemplified by her decision to move across the country for a role at Uber shortly after her husband's death, is about radical self-trust. She also recounts receiving damaging advice early in her career to avoid red lipstick, a suggestion she found detrimental as it sought to quiet her natural boldness. This experience reinforced her belief in creating her own rules and showing up authentically.

LEADERSHIP AS PROBLEM-SOLVING AND ADVOCACY

Her move to Uber as Chief Brand Officer was driven by a desire to contribute to solutions for critical issues like sexual harassment, diversity, and discrimination within the industry. She views her role not as simply saving a brand, but as safeguarding ideals and ensuring progress. This proactive stance empowers individuals to be agents of change, emphasizing that active participation and building positive environments are more effective than mere complaints. She advocates for celebrating successes and offering encouragement to foster further positive developments.

MASTERING PRESENCE AND EMPATHIC CONNECTION

Drawing inspiration from figures like Arianna Huffington, Saint John highlights the power of presence in leadership and relationships. Being fully attentive in conversations, maintaining eye contact, and responding thoughtfully makes others feel valued and cared for. This quality, she notes, creates a stronger connection and fosters trust, reminding her of Maya Angelou's words that people remember how you made them feel. This practice of intentional engagement is a key element of her assertive approach to life and work.

Common Questions

Bozoma Saint John deeply aligns with the 'Phoenix rising from ash' concept, stemming from dramatic life events like her family's political asylum from Ghana. She believes challenging experiences lead to better new beginnings, fostering a fearlessness towards change and conflict.

Topics

Mentioned in this video

People
Bozoma Saint John

The guest of the podcast, who has served as Chief Brand Officer at Uber, and previously as a marketing executive at Apple Music and head of global marketing for Beats Music.

Maya Angelou

An American poet and civil rights activist quoted by Bozoma Saint John regarding how people remember how you made them feel, not just what you said.

Tupac Shakur

The subject of a class Bozoma Saint John taught in her senior year of college.

Jimmy Iovine

Co-founder of Beats Electronics and Beats Music, who hired Bozoma Saint John as Head of Marketing for Beats Music.

Jon Favreau

A mutual friend of Tim Ferriss and Bozoma Saint John, mentioned for his entrepreneurial and investing success, and for his quote on doing what you're not qualified for.

Toni Morrison

An author beloved by Bozoma Saint John, known for her rich storytelling and challenging prose.

Friedrich Nietzsche

A German philosopher from whom Bozoma Saint John's pinned tweet, about burning oneself to rise anew, is quoted.

Kevin Rose

A friend of Tim Ferriss who influenced him to try Peloton, noting his improved physique and consistent usage.

Spike Lee

Film director who hired Bozoma Saint John after she temped in his advertising agency and provided critical notes on his 'Bamboozled' script.

Matt Wilpers

A Peloton instructor whose 20-minute high-intensity training sessions Tim enjoys.

Oprah Winfrey

A media executive and philanthropist who has inspired Bozoma Saint John, and whom she has recently had the opportunity to know.

Arianna Huffington

Co-founder of The Huffington Post and founder/CEO of Thrive Global, who has had a significant impact on Bozoma Saint John's life, especially regarding the importance of presence.

Kris Jenner

A public figure who has inspired Bozoma Saint John with her bold approach.

Travis Kalanick

Former CEO of Uber, whom Bozoma Saint John met to discuss joining the company.

Joseph Gordon-Levitt

An actor mentioned by Tim Ferriss for his insight about stating what you're 'for' rather than just what you're 'against.'

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