Key Moments

Elad Gil and Pejman Nozad - Startup Investor School Day 3

Y CombinatorY Combinator
Science & Technology4 min read66 min video
Mar 8, 2018|10,756 views|142|6
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TL;DR

Investor Elad Gil discusses market, team analysis, and founder traits; Pejman Nozad shares his immigrant journey and startup insights.

Key Insights

1

Elad Gil prioritizes market analysis (size, growth, competition) over team initially, followed by team excellence and identifying non-jerk founders.

2

Key signs of a great market include early compounding growth, customers paying premiums, and products personal resonance.

3

Effective founders exhibit product development, fast learning, strong selling skills, and deep determination.

4

Pejman Nozad's journey highlights overcoming homelessness and leveraging relationships to build a successful investment career.

5

Nozad emphasizes founder traits like problem obsession, self-awareness, resilience, and a clear long-term vision.

6

Both investors stress the importance of founder psychology, persistence, and trust in building successful startups.

DECISION-MAKING AND FOUNDER EVALUATION

The core challenge in investing lies in decision-making, which involves organizing deal flow and consistently evaluating founders, their businesses, and products. This process requires assessing their potential for growth and scalability. A key takeaway is that even successful investors make significant mistakes, and learning from them is crucial for growth. Founders should be evaluated not just on their ideas, but on their ability to execute and their potential to build a strong team.

MARKET ANALYSIS AS A PRIMARY INVESTMENT FACTOR

Elad Gil strongly advocates for market-driven investing, ranking market size and potential above team quality. He identifies five key signs of a great market: early compounding growth even from a small base, customers paying a premium for the product, the product being one an investor would use themselves, a clear 'why now' for the market's emergence, and the presence of sustainable 'moats' that defend the business long-term.

ESSENTIAL FOUNDER TRAITS FOR SUCCESS

On the team side, Gil highlights four critical traits: the founder having an actual product (even a basic one) at the pitching stage, demonstrating fast learning and adaptability, excelling at selling their vision to various stakeholders (team, investors, customers), and possessing deep determination. Pejman Nozad adds to this by emphasizing founders who are solving a real problem they've experienced, are self-aware, resilient, and have a clear, long-term vision, such as reducing workdays through increased productivity.

NAVIGATING COMMON INVESTOR MISTAKES AND PITFALLS

Both speakers shared personal investment mistakes. Gil highlighted passing on major opportunities like Lyft due to valuation concerns and market structure misunderstandings. He also cautioned against projecting oneself as the founder and misjudging team potential based on past performance in different contexts. Nozad shared his regret over not investing in Facebook due to a minor lease term disagreement, underscoring the need to see the bigger picture and not let small details derail significant opportunities.

THE ROLE AND PSYCHOLOGY OF FOUNDERS

Founding a startup is an intensely demanding and often lonely journey. The psychological aspect is critical, requiring founders to be driven by an internal 'voice' or purpose to persevere through challenges. Investors should recognize that founders may experience significant stress, and offering support beyond financial investment is invaluable. This support can range from strategic advice to simply being a sounding board during difficult times.

INVESTOR'S ROLE IN SUPPORTING STARTUPS

An investor's primary role extends beyond capital to actively helping the companies they back. This support differs significantly between early-stage and late-stage companies. For early-stage ventures, help focuses on core needs like hiring, fundraising, and achieving product-market fit. For later-stage companies, the focus shifts to more complex operational issues, executive hiring, and strategic navigation. Investors should also be mindful of their own behavior, avoiding self-serving actions and providing genuine, well-informed advice to founders.

EMBRACING THE UNCONVENTIONAL AND BUILDING NETWORKS

Pejman Nozad's personal story illustrates the power of perseverance and relationship-building, moving from homelessness to becoming a successful investor. His journey involved leveraging his selling skills to build connections within the tech ecosystem. This highlights that unconventional backgrounds can be an asset, and building a strong network is crucial for sourcing deals and gaining insights, especially in the absence of traditional credentials.

DEALING WITH CO-FOUNDER CONFLICTS AND EXTERNAL ADVICE

Co-founder conflicts are a common challenge, often stemming from communication breakdowns. Investors may need to mediate or advise on resolutions, though unresolvable conflicts can lead to one co-founder departing. A crucial aspect of being an effective investor is also knowing what advice to give and when to defer to experts. Overconfidence in giving advice without true knowledge can be detrimental to founders. Similarly, founders should be wary of blindly following 'brand-name' investor advice if it doesn't align with their company's needs.

THE IMPORTANCE OF TALENT MAGNETS AND VISION

A key indicator of future success is a founder's ability to attract and build a talented team. If a founder cannot recruit people who can manage large organizations, their potential to build a significant company is limited. Furthermore, investors look for founders with a compelling long-term vision, focusing on customer satisfaction, job creation, and industry transformation rather than just short-term financial gains. This mission-driven approach often signals a founder's deep commitment and potential for longevity.

Startup Investing: Key Takeaways from Elad Gil and Pejman Nozad

Practical takeaways from this episode

Do This

Prioritize markets: Markets are crucial, often more so than the team.
Assess team dynamics: Look for founders who can recruit and build strong teams.
Evaluate founder traits: Consider determination, fast learning, selling ability, and self-awareness.
Look for 'stupid' ideas: Invest in ideas that seem counterintuitive to large companies but have potential.
Understand market signals: Look for early compounding growth, customer payment, clear differentiation, and defensible moats.
Be a helpful investor: Provide support in hiring, culture, fundraising, and customer introductions.
Recognize founder psychology: Understand the loneliness and stress of founding a company.
Leverage your strengths: Be truthful to yourself and use your unique skills.
Persistence is key: Founders must be tenacious and not give up easily.
Healthy paranoia: Founders should be diligent and double-check decisions.
Focus on vision: Look for founders with a long-term mission, not just short-term gains.
Communicate openly: Address co-founder conflicts through direct communication.

Avoid This

Don't underestimate markets: A terrible market can sink even a great team.
Don't invest based on PowerPoint alone: Look for founders who have built something tangible.
Don't follow the crowd: Do your own diligence rather than relying on other investors' opinions.
Don't project yourself as the founder: Understand what the actual founding team will do.
Don't ignore context for teams: A 'bad' team in one context might be great in another.
Don't get distracted by minor details: See the forest through the trees (e.g., the Facebook lease issue).
Don't assume winner-take-all: Many markets have room for multiple successful players.
Don't rely on fake moats: Be skeptical of network effects that can unravel or data moats that are rare.
Don't be an "angel investor acting badly": Avoid self-serving actions like horse-trading or blocking exits.
Don't give bad advice: If unsure, defer to experts rather than misleading founders.
Don't ignore founder misconduct: Be wary of founders who over-optimize rounds, don't reward help, or misuse company funds.
Don't over-analyze exceptional founders immediately: If a founder seems truly exceptional, get on the rocket ship.

Common Questions

While both are crucial, Elad Gil emphasizes markets first (number one and two), followed by team excellence (number three). He cites research suggesting that in many cases, the market can pull a product even with a less competent team, whereas a great team can struggle in a terrible market.

Topics

Mentioned in this video

Companies
PagerDuty

An early investment mentioned as having marquee brand names like Google and Apple as customers, indicating strong product-market fit.

Instagram

Mentioned as a social networking company that emerged due to the rise of mobile, a trend missed by many investors.

Pinterest

Mentioned as having a CEO who exemplifies fast learning and rapid ramp-up in the role.

Lyft

Elad Gil passed on investing in their Series C at a $90 million valuation, which he regrets, highlighting the importance of long-term market understanding over immediate valuation concerns.

Twitter

Mentioned as Elad Gil's previous company where he encountered a founder who was initially perceived as unproductive but later became successful.

Facebook

Cited as an example of a 'great market, great team' success story, and later as an investment opportunity missed due to lease terms negotiation.

Gusto

Mentioned as a payroll service that Mixer Labs would have used, indicating a better alternative to ADP and Paychecks.

MySpace

Cited as an example of a network effect that unraveled due to poor execution, illustrating fake moats.

Uber

Cited as an example of a company that solved a founder's personal problem and illustrates how big markets can be created.

Airbnb

Cited as an example of a company with strong early compounding growth and a significant market presence.

Mixer Labs

Elad Gil's first startup, which would have used services like Stripe and Gusto, highlighting the origin of his investment insights.

Dropbox

Cited as an example of a company that seemed to be in a crowded market (cloud storage) but succeeded due to the rise of mobile. Also mentioned by Pejman as an early investment.

Google

Cited as an example of a 'great market, great team' success story.

Amazon

Used as a canonical example of a scale-centric business model and for its long-term margins and compounding scale.

Excite

Mentioned as a 'monster company of the 90s' founded by Joe Kraus.

Jawbone

An investment that exited poorly, where the founder's actions significantly disadvantaged investors.

Stripe

Mentioned as an example of a company that called an investor late on a Saturday to discuss a potential acquisition, illustrating founder dedication.

Zimride

Mentioned as the predecessor to Lyft's current ride-sharing service, relevant to the investment decision discussed.

Pair VC

Pejman Nozad's venture capital fund, co-founded with Mar Hutchinson, which has invested in many category-defining companies.

SoftBank

Pejman Nozad made an introduction to SoftBank for DoorDash.

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