Apple Genius Bar

ProductMentioned in 1 video

An example of a customer service model in retail where staff are highly knowledgeable, contrasting with the older 'dumbed-down' staff model.

Videos Mentioning Apple Genius Bar

Open Learning Talks | Workforce Education: A New Roadmap

Open Learning Talks | Workforce Education: A New Roadmap

MIT Open Learning

An example of a customer service model in retail where staff are highly knowledgeable, contrasting with the older 'dumbed-down' staff model.