Apple Genius Bar

Product

An example of a customer service model in retail where staff are highly knowledgeable, contrasting with the older 'dumbed-down' staff model.

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Videos Mentioning Apple Genius Bar

Open Learning Talks | Workforce Education: A New Roadmap

Open Learning Talks | Workforce Education: A New Roadmap

MIT Open Learning

An example of a customer service model in retail where staff are highly knowledgeable, contrasting with the older 'dumbed-down' staff model.