Delivering Happiness
Book
Tony Hsieh's book that discusses Zappos's process of defining its 10 core values from an initial 38 employee-suggested values.
Mentioned in 2 videos
Videos Mentioning Delivering Happiness

Julie Rice — Co-Founding SoulCycle | The Tim Ferriss Show (Podcast)
Tim Ferriss
A book by Tony Hsieh, which was a favorite among the SoulCycle team, focusing on customer service and company culture.

Sequoia VC Reveals: The One Trait That Built Airbnb, DoorDash & Zappos
The Knowledge Project Podcast
Tony Hsieh's book that discusses Zappos's process of defining its 10 core values from an initial 38 employee-suggested values.