Key Moments

A Conversation with Aileen Lee - Moderated by Geoff Ralston

Y CombinatorY Combinator
Science & Technology3 min read61 min video
Sep 21, 2018|20,331 views|279|20
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TL;DR

Aileen Lee on building startups, fundraising, investor math, and the importance of empathy.

Key Insights

1

Aileen Lee's career journey started from humble immigrant roots, leading to roles in banking, retail, and eventually venture capital.

2

Operating experience as a CEO was invaluable for understanding the challenges founders face and providing better advice.

3

Successful fundraising requires compelling storytelling, understanding investor motivations (venture math), and meticulous pitch practice.

4

Investors look for founders with grit, insight, and the ability to demonstrate a path to significant, multi-billion dollar exits.

5

Empathy and a 'human' approach are crucial differentiators for VCs, fostering stronger founder-investor relationships.

6

Addressing biases in the venture ecosystem, particularly for female founders, is an ongoing challenge and opportunity for improvement.

FROM IMMIGRANT ROOTS TO VENTURE CAPITAL PIONEER

Aileen Lee shared her fascinating career trajectory, beginning with her upbringing as a first-generation immigrant whose family ran a Chinese restaurant. This entrepreneurial environment, coupled with a strong emphasis on education, led her to MIT and later to roles in investment banking before discovering her passion for consumer brands. Her early explorations involved cold-calling companies like Odwalla and The North Face, demonstrating a proactive approach that foreshadowed her future in venture capital. This foundational experience underscores the value of initiative and a deep interest in building successful businesses.

THE VALUE OF OPERATING EXPERIENCE

Lee's tenure at Gap, including her role as Chief of Staff and leading their online store, provided crucial operational experience. This was further solidified by her time as CEO of an ad-tech company, RMG Networks. She recounted the humbling lessons learned, particularly in people management and sales, emphasizing the need to adapt communication styles to different team members. This hands-on experience, she believes, enhances her ability to provide more empathetic and practical advice to founders, as she has personally navigated the complexities of running a startup.

UNDERSTANDING INVESTOR PERSPECTIVES AND 'VENTURE MATH'

A significant portion of the discussion centered on what investors seek. Lee explained 'venture math,' highlighting that VCs need substantial returns (e.g., 4x their fund) to satisfy their limited partners (LPs). This necessitates identifying companies with the potential for billion-dollar exits. Founders must understand this motivation, as investors are not simply looking for a moderate exit, but for the next potential outlier. Demonstrating this future potential, alongside strong short-term execution, is critical for securing investment.

THE ART AND SCIENCE OF FUNDRAISING AND STORYTELLING

Effective fundraising hinges on compelling storytelling, a skill Lee advocates for all founders, regardless of natural inclination. This involves weaving a narrative around the company's origin, the problem it solves, the market size, the product's unique value proposition, and competitive landscape. Practice is paramount; founders should refine their pitch through feedback sessions, treating potential investors like customers. Understanding investor motivations, especially the need for outsized returns, is key to aligning the narrative with their objectives.

EMPATHY AND DIVERSITY IN VENTURE CAPITAL

Lee emphasized the importance of empathy and a more 'human' approach in venture capital, contrasting with purely 'mercenary' tactics. She believes that recognizing founders' full potential and offering support, even through challenges, builds stronger relationships. This extends to fostering diversity, citing her work with organizations like All Raise. She noted the persistent biases against female founders, evidenced by valuation gaps, and stressed the need for conscious efforts to create a more inclusive ecosystem, encouraging non-traditional founders to showcase their grit and unique insights.

DECONSTRUCTING THE 'UNICORN' AND THE PITCH STRUCTURE

Lee, credited with coining the term 'unicorn' for billion-dollar startups, shared insights from her analysis of these outlier companies. Contrary to popular belief at the time, her research indicated that founders in their 30s often had more success than younger college dropouts. She also highlighted the prevalence of co-founders and strong networks among successful ventures. A typical pitch should include slides on the team, problem, market size (addressable market must be multi-billion), product/solution, competition, and financial projections, presented both comprehensively and with a concise summary.

Common Questions

Aileen Lee, founder of Cowboy Ventures, has a diverse background including attending MIT, working in investment banking and China, and gaining operating experience at Gap. Her path into venture capital began at Kleiner Perkins, where she was hired despite being a non-traditional candidate, eventually leading to her founding her own VC firm.

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