The Wisdom of Crowds
Book
A book by James Surowiecki which discussed how experienced people knew what to do versus those who were just trained, illustrated with a firefighter analogy.
Mentioned in 2 videos
Videos Mentioning The Wisdom of Crowds

Simon Sinek: You're Being Lied To About AI's Real Purpose! We're Teaching Our Kids To Not Be Human!
The Diary Of A CEO
A book by James Surowiecki which discussed how experienced people knew what to do versus those who were just trained, illustrated with a firefighter analogy.

Michael Mauboussin — How Great Investors Make Decisions | The Tim Ferriss Podcast
Tim Ferriss
Jim Surowiecki's book (2004-2005) that describes how crowds are wise under conditions of diversity, appropriate aggregation mechanisms, and incentives.