Key Moments

A Conversation on Hard Tech with Eric Migicovsky

Y CombinatorY Combinator
Science & Technology6 min read62 min video
Oct 12, 2018|32,031 views|584|20
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TL;DR

Eric Migicovsky discusses building hardware startups, including Pebble, focusing on hard tech, and offers advice on innovation, fundraising, and the importance of customer focus.

Key Insights

1

Hardware startups face unique challenges, often requiring long development cycles and significant capital.

2

Frugality and resourcefulness are crucial, especially in early stages, before large funding rounds.

3

Crowdfunding can be strategically used for early-stage validation or as a marketing/sales channel, but not as a substitute for product development.

4

Hard tech requires a different approach than software, with longer iteration cycles and often regulatory hurdles.

5

For hard tech MVPs, focus on scientifically validated concepts, customer contracts, or scaled representations of the technology.

6

Sales and customer engagement should be prioritized from the outset, even for highly technical products, to validate market need and guide development.

THE JOURNEY OF PEBBLE AND EARLY-STAGE HARDWARE

Eric Migicovsky recounts the early days of Pebble, highlighting the iterative and often scrappy nature of building a hardware product. The company started with a prototype tested in a garage, assembling units by hand. This hands-on approach was invaluable for identifying and fixing critical issues, such as radio frequency problems that caused early units to fail. Migicovsky emphasizes that learning through direct manufacturing and assembly, even with small batch failures, is a powerful educational tool for hardware founders.

THE CHALLENGE OF PRODUCT-MARKET FIT AND PERSISTENCE

Migicovsky shares the significant challenge of validating a product idea, especially in hardware, where the path to market can be long and uncertain. Pebble took five years from initial concept to shipping its first watch, and even longer to achieve significant product-market fit. He stresses that the hardest question for founders is how to know they are working on the right thing, admitting that blind faith and persistence were key, albeit a potentially misguided approach. This highlights the inherent difficulty in determining the optimal pivot or direction.

THE PERILS OF SCALING AND CAPITAL INFUSION

A critical lesson learned by Pebble was the danger of mismanaging early funding. After raising $250,000, the company invested heavily in inventory by moving to a contract manufacturer, expecting to scale quickly. However, production delays, increased costs, and shifting market trends (from Blackberry to iPhone) resulted in a large surplus of unsold inventory. Migicovsky cautions that raising substantial funds can lead to a loss of frugality and a reliance on external capital, which can be detrimental if not managed wisely.

STRATEGIC USE OF CROWDFUNDING

Migicovsky outlines two effective uses for crowdfunding: early-stage validation with a minimum viable product (MVP) to raise seed capital for prototyping, and later as a marketing and sales channel. He advises against overly ambitious, high-production crowdfunding campaigns at the very start, as they can obscure critical learning about customer feedback and production realities. For Pebble, crowdfunding was successful because they had already built and sold prototypes, allowing them to refine the product based on early adopter feedback before launching a large-scale campaign.

NAVIGATING THE HARD TECH LANDSCAPE

In contrast to software's rapid iteration cycles, 'hard tech' or 'deep tech' involves longer development times due to inherent hardware complexities, fundamental technology development, or regulatory constraints. Migicovsky defines hard tech as areas with slower iteration, requiring significant R&D. He stresses that for hard tech, the MVP often involves scientifically reviewed data, customer contracts, or scaled representations of the technology, emphasizing the need to demonstrate potential beyond just a functioning prototype.

THE CRITICALITY OF EARLY SALES AND CUSTOMER ENGAGEMENT

Migicovsky champions the idea that selling and talking to customers should precede extensive product development, especially in hard tech. He uses the example of a YC company that shifted from solely building a prototype to aggressively pursuing sales, resulting in millions in contracts within three months. This approach validates the problem, guides product development effectively, and builds confidence. He advises founders, particularly those with technical backgrounds, to embrace sales as a primary focus early on.

BUILDING MOATS AND BUSINESS MODEL FIT

When discussing competitive advantages ('moats') for hardware companies, Migicovsky prioritizes network effects and data lock-in over patents, which are costly to enforce. He also highlights 'business model fit' as crucial, pointing out that even with product-market fit, the wrong business model like an ill-suited subscription can doom a company. He uses Pebble's experience in a 'hit-driven' market as an example, noting that failure to build a frugal organization capable of engineering subsequent hits led to challenges post-initial success.

OPERATIONAL CONSIDERATIONS: OUTSOURCING AND HIRING

For hardware startups, outsourcing specialized skills can be difficult due to the varied and often part-time needs for engineers. Migicovsky prefers hiring flexible individuals who can cover multiple roles, valuing trust and smartness over deep, niche expertise in early hires. He also advocates for rapid hiring of trusted individuals during critical growth phases, contrasting this with lengthy recruitment processes. He advises against unnecessary custom design or engineering firms, recommending off-the-shelf solutions and modifications when possible.

MARKET STRATEGY: STARTING SMALL AND TARGETING NICHES

Migicovsky believes that starting with a small, well-defined market is advantageous for hardware startups. Identifying and serving a niche allows for focused customer feedback and cheaper customer acquisition compared to attempting to 'boil the ocean' with a broad, vague product. He notes that customers in these small markets are often more discerning and provide better validation. He also suggests having a clear roadmap for scaling from this initial small market to a larger opportunity.

FINANCING HARDWARE: INVENTORY VS. R&D

Hardware financing often differs from software, with significant capital needed for inventory. Migicovsky explains that inventory represents a challenging cash conversion cycle. He suggests strategies like pre-orders and reducing lead times to minimize inventory holding. While R&D funding can be sourced from investors or family, inventory financing remains a complex issue, reinforcing the benefit of models that reduce upfront inventory investment, such as those that align production closely with demand.

ASSESSING THE NEED FOR HARDWARE

When considering hardware, Migicovsky advises questioning its necessity. If a problem can be solved purely through software, that's the preferred route. If hardware is essential, he recommends leveraging off-the-shelf components and platforms like Raspberry Pi, or modifying existing products, rather than building everything from scratch. This approach significantly reduces development time and cost, allowing founders to quickly iterate and validate their solutions, whether it's for consumer gadgets or enterprise security cameras.

DEMONSTRATING COMPLEX PRODUCTS AND INNOVATION

For complex products like AI-powered therapists, Migicovsky suggests starting with software-based approximations or utilizing existing hardware platforms like VR headsets (e.g., Oculus, HoloLens) for early demonstrations. He encourages overspending judiciously on these tools to simulate the user experience and validate the core concept before committing to custom hardware development. This approach emphasizes testing the product's value proposition and user interaction before incurring the full cost of hardware engineering.

THE 'CRAZY' IDEA: RELATIVITY SPACE EXAMPLE

Migicovsky shares Relativity Space as an example of a seemingly 'crazy' idea (3D-printed rockets) that proved feasible. Their thesis was that 3D printing the entire rocket body would eliminate complex integration and assembly, drastically reducing costs and development time compared to traditional methods. This highlights the importance of founders challenging fundamental assumptions and exploring innovative approaches, even if they seem unconventional to potential investors, with strong technical validation and a clear vision.

Common Questions

Eric Migicovsky's original company was called Impulse, which later rebranded to Pebble. He applied to YC in 2010 with the Impulse watch, which worked with BlackBerry smartphones.

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